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Help Assistant
Got a question?

If the answer is on our website the Help Assistant will show you where to find it, or you can raise a ticket to our support team.

Come back here to check our answer when we've responded, we'll send email and texts to let you know.
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Service Status

Having problems?

When there's a service-affecting problem we'll keep you updated here. We'll also post here when we're planning system maintenance.
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Tools

Help using the portal tools

How to make referrals
Learn how to get your broadband for free!

Top 5 tips
Not sure how to refer someone? We give you some tips here.

How much money can you earn?
Check how much you'll receive for recommending our products using My Referrals.

Using Banners
Learn how to add referral banners to your own website and earn money.

What is My Circular?
With this simple mailing list tool you can keep your family and friends up to date with all your latest news.

My Circular FAQ
Answers to common questions about My Circular.

My Circular - List Manager
Find out how to create and manage mailing lists.

My Circular - Contact Manager
How to add and remove members from your mailing list.

My Circular - Composing Mail
How to compose mail using My Circular.

My Circular - Script Access
Using the Script Access feature you can let visitors to your web site sign up to your mailing list.

What is NetAnnounce?
Learn how to get your broadband for free!

Getting started with NetAnnounce
Not sure how to refer someone? We give you some tips here.

NetAnnounce FAQ
Got any questions about NetAnnounce? Check our handy FAQ.